You can customize how the mobile application syncs with the web application in Menu > Settings > Sync Settings.
Sync in advance
Syncing in advance lets you choose whether to sync items from the web in 7, 14, or 21 days in the future.
As events and tasks are assigned, they need to be available on your mobile device days ahead of the due date so that they can be done on time.
You can choose whether to allow syncing only over Wi-Fi or over both Wi-Fi and Cellular.
This gives you the flexibility of choosing the most reliable connection available in your location.
The Sync Profile settings lets you sync assigned work items to your device.
You can select to enable syncing for events and tasks. Both are disabled by default.
When you have assigned work items on your device, and then disable one of the sync toggles, you are asked to confirm whether you want to remove the work items from your assignments and unlock them on the web.
You can receive pending sync alert messages when you launch the SQC application.
The Pending Records alert messages remind you that there are submitted events or tasks that have not synced to the web. You can manage the setting in Menu > Settings > Pending Sync Messages.
You can manage the feature by setting the toggle to On or Off. The feature is set to On by default.
When you open the SQC application and have pending forms or tasks that need to be synced, a Pending Records message prompts you to perform a sync.
To perform a sync, you must open the SQC application in a connected environment, and the application must remain active in the foreground until the sync is complete.
You can choose to not show the message again by setting the toggle to On, and then tapping OK.
Additional Information
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